Where applicable, prices will be converted to—and shown in—the currency you select. The currency you pay in may differ based on your reservation, and a service fee may also apply.
Breakfast, parking, airport transfers, and amenities.
Official Policy
September 26, 2026
Extra facilities
How do I know if there is parking at the property
and how can I reserve it?
You can see
whether or not the property has parking under "Facilities" before you
make a booking. If the property requires you to reserve a space, please contact
them directly with the contact details provided in your booking confirmation.
How do I find out if a property has a certain
facility (e.g. a lift)?
Under
?Facilities? on the property page, you can see a list of all the property's
facilities, activities, and services.
How can I find out if the property offers a shuttle
service and how can I book it?
If the
property offers a shuttle service it will be listed under
"Facilities". After you make a booking, you can arrange the airport
transfer directly with the property. You can find their contact information in
your booking confirmation. Please remember to have your flight details ready as
they will need these to make sure the driver can find you at the airport.
Can the property store my luggage before check-in or
after check-out?
If the
property has luggage storage, you'll see it displayed on the property page
under "Facilities". For more information about luggage storage,
please reach out to the property directly using the contact details provided in
your booking confirmation.
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